Together, We Can.
Responsible for all overnight Front Office and audit duties. This includes checking guests in and out, assisting guests with questions or concerns. Performs daily auditing procedures to ensure that all guest and owner charges are properly balanced with the property revenue and expense transactions.
Here’s why you’ll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
- Salary range: $22.75 – $25.25/hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
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Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
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Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced and all supporting documentation is attached, reconciling all charges to the ledger.
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Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day business.
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Generates housekeeping reports and prints folios for next day departures.
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Compiles daily revenue reports and files work accordingly.
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Responsible for accurate management of cash funds and daily shift deposits.
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Calculates account balance at month-end and submits to accounting.
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Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
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Performs all Front Desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
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Assists with guests and owners’ needs and requests always delivering outstanding hospitality.
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Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management.
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Assists club owners in certain aspects of the club program.
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Available to cover either Front Desk AM/PM shifts as needed based on business demands, Occupancy levels, and operation requirement.
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Assists other departments as needed and carries out other duties as assigned by management
What are we looking for….
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma or GED
- 1 – 3 years of related experience
- Able to work flexible schedules including mornings, evenings, weekends and holidays
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
