Front Office Night Manager

ID de l’emploi : 21743Champs de compétence : Resort OperationsCatégorie : Guest Services/OperationsQuart de travail : Emplacement : Myrtle Beach, SCDate d’affichage : 07/07/2026Propriété : BXG Harbour Lights Resort


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Qu’est-ce qui rend Hilton Grand Vacations unique?
Ensemble, tout est possible.
Nous pensons que notre force la plus importante est notre personnel. Le fondement de notre culture est de valoriser et de célébrer les différences uniques qui nous font prospérer en tant qu’individus et nous engager ensemble. Los quelque 12 000 membres de notre équipe à travers le monde sont à l’origine des expériences mémorables offertes chaque jour à nos clients et propriétaires. C’est leur talent, leur engagement et leur passion pour notre marque qui ont un impact positif sur notre industrie et les collectivités dans lesquelles nous vivons et travaillons. Ils sont passionnés d’offrir à nos clients des expériences exceptionnelles, et nous sommes passionnés de reconnaître, récompenser et soutenir ces réalisations. Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!

Join Our Team as a Front Office Night Manager!

Bring your hospitality leadership skills to Harbour Lightsâ„¢ Resort, a charming Myrtle Beach destination nestled along the Intracoastal Waterway. We’re looking for a dedicated Front Office Night Manager to lead overnight operations, deliver exceptional guest experiences, and help create memorable stays for every guest who visits our beautiful coastal resort.

Here’s why you will love it here:

  • Enjoy exceptional benefits, including comprehensive health care options, a Travel Discounts Program, and an Employee Assistance Program that supports your well-being.
  • Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
  • The company offers a Generous Paid Vacation Day Program that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones. 
  • Benefit from a company culture that values work-life balance and family-friendly benefits.

 

Job Details:

  • Our Front Desk operates seven days a week. The Front Office Night Manager will primarily work evening shifts (2:00 PM to 10:00 PM or 3:00 PM to 11:00 PM), including weekends and public holidays.
  • Full time, year-round.

Main Responsibilities:

As a Front Office Night Manager, you will serve as a visible leader during overnight operations, spending the majority of your shift in the hotel lobby and Front Desk areas. This hands-on role involves supporting team members, resolving guest concerns, and ensuring smooth hotel operations while delivering an exceptional guest experience.

  • Leads the front office team by creating a positive team environment. 
  • Lead day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. 
  • Assist in the daily maintenance of room inventory status.
  • Be responsible for and determine the resolution of problems arising from owner/guest concerns with a commitment to satisfying every guest/owner. 
  • Maintains a positive collaborative work environment between staff and management.
  • Prepare and complete Manager on Duty (MOD) reports, documenting key operational updates, guest service issues, incidents, and overnight activities.
  • Support and oversee Night Audit processes, ensuring all daily financial transactions are reconciled accurately and completed in accordance with company policies and procedures.
  • Maintain a strong working knowledge of Night Audit responsibilities, including end-of-day procedures, reporting, system balancing, and issue resolution.
  • May be required to perform other reasonable duties as requested by management.

What are we looking for:

  • 2+ years of Front Desk experience or related experience
  • 2-5 years of management or supervisory experience
  • Ability to work evening shifts, holidays and weekends
  • Prior cash handling and computer experience are required
  • Ability to lead each field of the department independently
  • Strong guest service and conflict resolution skills, with the ability to professionally and effectively handle guest concerns, complaints, and escalated situations.
  • Positive, outgoing personality

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.

  • Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.

  • Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.

  • Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.

  • Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.

  • Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.

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