Together, We Can.
At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.
Here’s why you will love it here:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
What Will I be Doing?
The Supervisor, Business Operations develop and maintain dashboards and reports to track HOA performance metrics, analyze trends and variances to support decision making and operational improvements, assist in month-end close process and HOA-related reconciliations.
You are responsible for driving company success through performing the following tasks to the highest standards:
- Headcount & Resource Planning:
- Support ongoing reconciliation of HOA headcount across systems and teams.
- Partner with Finance and HR to ensure alignment with budget and forecast processes.
- Budget & Forecast Planning:
- Partner with Resort Operations Team to prepare annual budgets.
- Partner with Resort Operations Team to prepare monthly forecasts.
- Audit & Compliance Support:
- Assist with internal audits including DEX and other HOA-related operational reviews.
- Ensure data accuracy and compliance with internal controls.
- Cross-functional Collaboration:
- Work closely with Resort Ops, Call Center, and Finance teams to support HOA operations.
- Partner with Financial Consolidation teams to streamline overlapping processes.
- Process Improvement & Documentation:
- Identify and implement improvements to reporting and operational workflows.
- Maintain documentation of key processes and procedures
- Lead Others:
- Oversee Business Operations Coordinators at multiple sites, as assigned.
- Provide training, guidance, and oversee performance of Coordinators.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- HS Diploma
- 2+ years of related experience
- Strong Excel Skills
- Must have a strong attention to detail
- Bachelor’s Degree
- 5+ years of related experience
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
