Together, We Can.
Hilton Grand Vacations is looking for a Supervisor in our Title Services department. You will play a pivotal role in ensuring the flawless execution of our title processes. Join a team that values integrity, teamwork, and leadership, to be a part of a world-class organization that strives for excellence!
HERE’S WHY YOU’LL LOVE IT HERE!
We offer an excellent benefits package to our full-time Team Members that include:
- Salary range: $65,000 annually
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
As the Title Services Supervisor, you will be responsible for:
- Provide mentorship and assistance to Title Services Coordinators (TSC)
- Participate in weekly, bi-weekly, and/or monthly meetings regarding process updates, promotions, memos, etc
- Assist the Title Services Manager by addressing daily inquiries or issues from TSCs
- Responsible for assigning workload to the team through Chorus
- Training new employees and offering continuous development of existing team members
- Track open issues to offer feedback during weekly meetings and/or ongoing training to TSCs
- Contribute to department reporting, communication, and other essential tasks to achieve department success
- Support the manager in reviewing time sheets and monitoring attendance
- Conduct monthly audits of completed files from TSCs to ensure team members meet quality thresholds
- Engage in mentoring and counseling conversations with individual team members to ensure understanding and efficiency
- Ensure policies and procedures reference documents are consistently updated
- Assist with the recruiting and hiring process
- Complete all required Company training/compliance courses as assigned
- Follow Company standards and ensure alignment with all policies and procedures
- Perform other related duties as assigned
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma/GED
- At least 1 – 3 years of experience in the Title field
- At least 1 – 3 years of leadership experience
- Excellent computer skills with accuracy and speed. Proficient in Microsoft Excel and Word
-
Reliable, strong attention to detail, ability to multitask, ability to work in a fast-paced environment and strong organizational skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS/Bachelor’s Degree
- 3-5 years of related experience
- 3+ years of leadership experience
- Timeshare/Vacation Ownership experience
- Familiarity with mortgage loan documentation, credit review and deeding
- Experience with Chorus and Voice systems
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
-
Benefits that support Team Member health and financial wellbeing.
-
Travel and hotel discounts for Team Members, family and friends.
-
A healthy work-life balance with PTO and flexible hours.
-
Team Member events that build camaraderie through fun activities.
-
An open-minded culture committed to diversity and inclusion.
-
Incentives for Team Members that exhibit excellence every day.
