As the Senior Title Services Coordinator, you will be responsible for:

• Subject matter expert for all functions supported by the Title Services team.
• Assist with answering questions from department employees as it relates to the various processes handled; and engage with external 
contacts (i.e. title underwriters, attorneys, etc.). 
• Assist with the coordination of work assignment for team as needed.
• Assist with development, documentation and implementation of policies, process flows and procedures. 
• Review existing policies and procedures with management and offer feedback regarding opportunities for improvement.
• Assist with preparing and maintaining reports for recordings, developer escrow releases, and bank reconciliations.
• Assist with training of new team members. Provide advanced training for existing team members.
• Assist supervisors and manager with running, creating, and maintaining weekly/monthly/quarterly/annual reports.
• Assist and be available for coverage backup for department processes and functions.
• Assist with the auditing of team member files for performance matrix purposes.
• Support management with maintaining, monitoring, testing, scanning, and workflows as well as testing other technology related to 
departmental functions. 
• Provide feedback to management to help ensure best practices are in use. 
• Look for opportunities to enhance processes and functions. 
• Support with inventory and recording resolution issues. 
• Work with management to provide cross training for personnel.
• Carry out any reasonable requests by management of which the employee is capable of performing.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.