Together, We Can.
Under general supervision this casual Vacation Home Attendant position is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, provincial, federal, and local authority guide-lines ensuring a clean, sanitary and inviting suite for the guest.
- Sweeps, scrubs, mops and polishes floors.
- Vacuums carpets, rugs and draperies.
- Inspects and turns mattresses regularly.
- Handles all dirty laundry, and replaces all dirty linens with clean items.
- Dusts and polishes furniture and fittings.
- Cleans ovens, fridges and all appliances.
- Empties and cleans trash containers, and disposes of trash in a sanitary manner.
- Cleans toilets, basins, mirrors, tubs and showers.
- Wipes down glass surfaces, and washes all windows.
- Makes up beds and change linens.
- Distributes linen, towels and room supplies using wheeled carts or by hand, and restocks room supplies.
- Realigns furniture and amenities according to prescribed layout.
- Delivers any requested housekeeping items.
- Follows all company safety and security procedures.
- Provide assistance to other team members, including responding to housekeeping problems, as needed or requested.
- Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
- Immediately secure any lost & found items and turns them in to Security and/or management.
- Report any maintenance deficiencies or safety hazards, or damage to the property.
- Ensure confidentiality and security of all suites.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Compensation: $30 per hour. Eligible employees may received a quarterly bonus if the property achieves established performance measures.
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Knowledge of cleaning and sanitation products, techniques and methods.
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Working knowledge of operating cleaning equipment.
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Fluent in English and excellent customer service skills.
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Proficient in time management; the ability to organize and manage multiple priorities.
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Ability to take initiative and effectively adapt to changes.
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Recognizes an emergency situation and takes appropriate action.
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Able to establish and maintain a cooperative working relation.
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Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
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Performs well with frequent interruptions and/or distractions.
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Ability to consistently demonstrate the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
