Together, We Can.
The Regional Manager is tasked with addressing field-based assignments within a designated region or specific “store within a store” location, as well as on a national scale.
Their primary objective is to rehabilitate these locations, restoring performance to operational standards and profitability goals, ensuring a smooth transition back to regular management.
Acting an agile operator and adapts to business needs and maintains proactive communication with the Regional Director regarding all operational aspects they’re assigned to.
Depending on business requirements, assignments can last up to 10 weeks, requiring the Regional Manager to quickly relocate and take on all managerial responsibilities in areas such as Talent Acquisition and Learning & Development, along with daily operations.
They will oversee the complete Talent Acquisition process for Sales Representatives and may also participate in Store Manager interviews.
Duties and Responsibilities:
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Ensure that all regional operations maintain inventory and place orders for essential collateral, including lead slips, pitch cards, and maps for effective selling.
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Hold accountability for staff performance and behavior, ensuring that the company’s purpose, core values, and policies are upheld to provide the highest level of customer service.
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Ensure compliance with dress codes, uniforms, cleanliness standards, and overall work environment regulations.
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Manage full-cycle Talent Acquisition initiatives and the Learning & Development of Sales Representatives.
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Coordinate and assist with staff management and development within the assigned region, which includes recruitment, succession planning, onboarding, training, scheduling, mentoring, and motivating the sales team; ensure staffing levels align with budgeted headcount.
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Rehabilitate the assigned location to meet or exceed budgetary responsibilities related to generating leads and selling vacation packages.
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Schedule, attend, and actively participate in team meetings and required training.
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Organize and coordinate Regional and Non-Regional Sales Manager meetings/workshops as needed.
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Ensure accurate payroll tracking and timely processing, and that all new hire onboarding paperwork adheres to Human Resources guidelines.
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Lead all aspects of ethical practices and compliance in sales training procedures.
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Oversee adherence to all Hilton, state, and federal hiring and employment regulations for stores within the assigned region.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
