Together, We Can.
The Area General Manager is responsible for leading and overseeing the operations of multiple resort properties to ensure strong overall performance, brand consistency, and exceptional guest and owner experiences. This role provides leadership and direction to on-property General Managers, ensuring operational excellence, financial performance, and alignment with Hilton Grand Vacations’ standards and values.
This leader will drive strategic initiatives, oversee capital projects and renovations, manage financial performance—including HOA-related components—and build strong partnerships with key stakeholders
Here’s why you’ll love it here – We offer an excellent benefits package to our full-time Team Members that include:
- Salary Range: $180,000 – $220,000 per year
- This position is eligible for a corporate bonus and participation in the Company’s Long Term Incentive Plan, which consists of restricted stock unit awards and/or stock option awards. Participation, eligibility, and awards are governed by the plan and awards are determined by the Company’s board of directors and its compensation commitee.
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
- Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
- Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
- Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth…and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Key Responsibilities Include:
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Lead and be accountable for the overall performance of multiple resort properties
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Direct, coach, and develop General Managers, driving accountability and leadership capability
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Own and optimize regional financial performance, including revenue growth, cost controls, and profitability
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Ensure consistent, high-quality guest and owner experiences using data and feedback to drive improvements
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Execute company priorities and operational initiatives across all properties
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Oversee capital planning, renovations, and property improvement projects
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Ensure compliance with company policies, brand standards, and HOA governance requirements
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Build and maintain effective relationships with HOA boards, ownership groups, and corporate partners
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Promote and exemplify Hilton Grand Vacations’ values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Urgency
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Complete all required compliance and training programs
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Perform other duties as assigned
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Associate’s degree or College Diploma
- Minimum 7 years of related hospitality leadership experience
- Minimum 6 years of management experience at the Director level or above
- Proven experience managing multi-property resort or hotel operations
- Strong financial acumen with demonstrated success in revenue growth and expense management
- Food & Beverage leadership experience
- Hawaii market experience required
- Experience working in a union environment
- Experience managing or partnering with HOA boards
- Ability to lead large-scale projects such as renovations or resort repositioning
- Willingness to travel up to 10%
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Bachelor’s degree
- 10+ years of related experience
- Executive-level leadership experience
- Background in branded hotel, resort, or vacation ownership environments
- Experience overseeing resorts with complex service offerings
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
