Together, We Can.
As a Signature Vacations Data Administrative Coordinator, you would be responsible for executing your position’s responsibilities and driving company success through performing the following tasks to the highest standards:
The Primary function is to oversee and enter leads from various sites, prepare lead count reports, and create and distribute various reports as required.
The Team Member will report status of leads, including gross leads received, leads entered into company software system, and net leads after the Do Not Call scrub and reports back to sites the net leads available to call. In addition, this position may generate and distribute reports including call time reports, production reports, and any ancillary reports as requested. This Team Member will maintain a level of accuracy of at least 90% of input on all data entry tasks and ensure confidentiality of all data.
Why do Team Members Like Working for us:
- Day 1 Benefit Eligibility
- Driven base pay
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- 401(k) program with company match.
- Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- Daily Pay Option*
*Eligibility: All US hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Oversee HGV Signature Vacation daily auditing to ensure accuracy of package details and verify member eligibility in accordance with company guidelines.
- Assist with monthly transaction reconciliation by reviewing, validating, and resolving discrepancies to maintain accurate financial records.
- Conduct daily arrival fulfillment cost audits to monitor expenses, ensure reporting accuracy, and support budget adherence.
- Maintain and update key leadership tracking files, including employee tracker, FMV sheet, and FDI sheet
- Support operational reporting and administrative processes, including but not limited to: Daily production drive completion, CC Transaction uploads, Contest and raffle tracking, Vendor invoice auditing, Orphan Tour report management, Weekly arrival reporting for pre-arrival partners, Island Hopper arrival tour reporting, Booking notes documentation, Assist with completion of HSV program “shop” requirements as needed.
- Demonstrate and uphold Hilton Grand Vacations values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency (“Now”).
- Complete all required company training and compliance courses within designated timeframes.
- Adhere to company standards, policies, and procedures, maintaining full compliance in all aspects of the role.
- Perform additional administrative, operational, or analytical duties as assigned to support departmental objectives.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma
- Ability to work a flexible schedule
- Proficient in Microsoft Word, Excel, Outlook and PowerPoint
- Proficient in data entry
- Ability to work in a fast-paced environment, react quickly to changes and proactively resolve needs of leadership and department
- Ability to handle all matters with confidentiality and discretion
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
- Call Center and phone skills experience
- Customer service for 2+ years
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
