Together, We Can.
Work for a winning team that Now Offers Day One Team Member Benefits!
When you join Hilton Grand Vacations, you’ll be welcomed into a culture of inspiration. Join a company where helping people get away helps you get ahead. See just how far you can go. At HGV, we will help you reach your goals and build your future!
Become the heart of exceptional guest experiences. You’ll be making people’s day every day. As a member of our Team, your role will be essential in creating a beautiful atmosphere and delivering warm, friendly service that will help our guests make lifelong memories.
Why do Team Members Like Working for us:
- Positive Team Environment
- A people-first culture
- Team-Spirited coworkers
- Recognition Programs and Rewards
- Discounted hotel rates worldwide!
- 401(k) program with company match.
- Paid Time off and Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
What will I be doing?
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned by your leader.
The hourly rate for this position is $17.00 – $18.00 per hour.
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek’s Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
What are we looking for:
- Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
- A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
- Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
- 6 months Customer Service Experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
