Together, We Can.
As the Lead Marketing Concierge, you will be responsible for the generation of leads, promotion/booking of eligible vacation ownership presentations, and the promotion/sale of vacation packages where applicable to Hilton Grand Vacations Owners, Club Members and other qualified customers. You will also assist in the implementation and tracking of current and future marketing programs.
WHY DO TEAM MEMBERS LIKE WORKING FOR US:
- Pay rate is $19.00 per hour, plus commission & bonuses governed by a compensation plan. Lead Marketing Concierge have targeted annual earnings of $75,000 per year, with some Team Members earning substantially more based on their individual performance.
- Competitive wages
- HGV Offers Day One Team Member Benefits!
- Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
- Recognition Program and Rewards
- Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
- 401(k) program with company match
- Paid Sick Days
- Numerous learning and advancement opportunities
SCHEDULE DETAILS:
Our Lead Marketing Concierge will work a flexible schedule to include weekends and holidays.
- Acts as a mentor and coach for new Team Members in an effort to improve and support onboarding program.
- Provides feedback and areas of opportunities to Marketing Management.
- Handle customer related issues or concerns
- Other tasks assigned by the management.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
- Able to work flexible schedules including mornings, evenings, weekends and holidays
- Minimum 2 years customer service experience
- Minimum 1 year sales, sales related marketing, concierge, or optional tour and activity sales experience
- Intermediate computer proficiency with the ability to learn
- Self-motivated and goal oriented with excellent communication and verbal presentation skills with the ability to persuade others and overcome objections.
- Excellent interpersonal and guest relations skills
- Thorough understanding of the local area
- Proficiency in English (speak, read, write)
- Minimum 6 months of Timeshare Marketing experience
- 1 + year experience in a performance based position with a commission component to its compensation structure
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
