We are excited to offer an amazing opportunity to join the newly rebranded and renovated Mystic Dunes, a Hilton Vacation Club, made up of 986 suites and located on 600 luxurious acres.  We encourage you to join our service-oriented family that strives to provide exceptional experiences for our members and guests every day surrounded by lush landscapes and a beautifully manicured golf course.  Join in the fun and be part of a team that makes a difference in the lives of those we serve as well as the communities we are a part of.  Located near all major attractions and with tons to offer our members and guests, this is definitely the place to be if you want to grow your career and learn from a consummate group of professionals that strive for excellence.

Join Our Team as a Catering Manager,

The Manager of catering is responsible for driving revenue growth and profitability within the catering and banquet division. This role involves actively seeking, developing, and maintaining relationships with clients while ensuring the successful execution of catering and banquet events.

Here’s why you will love it here:

• Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
• Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
• The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
• Benefit from a company culture that values work-life balance and family-friend
• Comprehensive 401(k) program with company match contributions to help secure your financial future.
• Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
• Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.

Responsibilities:

Sales and Business Development:

• Actively solicit new business through cold calling, networking, and attending industry events.
• Develop and maintain strong relationships with clients, including corporate, social, and non-profit organizations.
• Conduct site inspections and propose tailored catering and banquet packages to meet client needs.
• Negotiate contracts and pricing to maximize revenue and profitability.
• Manage the sales pipeline, track progress, and forecast sales revenue.

Event Planning and Execution:

• Collaborate with the chef, restaurant and banquet teams to ensure seamless event planning and execution.
• Oversee the coordination of all aspects of events, including menu planning, staffing, and equipment rental.
• Monitor event budgets and ensure profitability.
• Resolve any issues or problems that arise during events in a timely and professional manner.

Team Management:

• Recruit, train, and develop a high-performing banquet team.
• Provide ongoing coaching and mentorship to team members.
• Set performance expectations and evaluate team members’ performance.

Financial Management:

• Track and analyze sales performance and profitability metrics.
• Develop and implement strategies to improve sales and profitability.
• Prepare sales reports and forecasts for management.

Qualifications:

A successful Manager of Catering possesses a deep understanding of catering trends, industry standards, and best practices.

• Knowledge of food and beverage preparation, presentation, and costing.
• Familiarity with sales techniques, negotiation strategies, and marketing tactics.
• Understanding of event logistics, timelines, and coordination.
• Knowledge of budgeting, forecasting, and profitability analysis.
• Understanding of customer needs, expectations, and satisfaction.
• Awareness of food safety regulations, labor laws, and other industry-related regulations.
• Ability to effectively sell catering and banquet services to clients.
• Excellent interpersonal skills to build and maintain strong client relationships.
• Ability to negotiate contracts and pricing to maximize revenue.
• Manage multiple tasks, prioritize effectively, and meet deadlines.
• Ability to identify and resolve issues that arise during events.
• Lead and motivate a team of catering and banquet staff.
• Strong verbal and written communication skills to interact with clients, staff, and vendors.
• Ability to analyze financial data and make informed decisions.
• Adapt to changing circumstances and client needs.
• Ensure that all aspects of events are executed flawlessly.
• Ability to develop unique and memorable catering and banquet experiences.
• Ability to take initiative and drive results.
• Handle setbacks and maintain a positive attitude.
• Work effectively with a team of colleagues.
• Ability to manage stress and work under pressure.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• ServSafe Food Handling Certification or similar.
• Food Handler’s Card.
• Alcohol Awareness Training Certification. 
• High school diploma or equivalent.

Come and experience the difference in working for a company that values each one of its employees! “Where You Belong” isn’t just a tagline – it’s a promise.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.