Duties and Responsibilities:

• Ensure that all regional operations maintain inventory and place orders for essential collateral, including lead slips, pitch cards, and maps for effective selling.

• Hold accountability for staff performance and behavior, ensuring that the company’s purpose, core values, and policies are upheld to provide the highest level of customer service.

• Ensure compliance with dress codes, uniforms, cleanliness standards, and overall work environment regulations.

• Manage full-cycle Talent Acquisition initiatives and the Learning & Development of Sales Representatives.

• Coordinate and assist with staff management and development within the assigned region, which includes recruitment, succession planning, onboarding, training, scheduling, mentoring, and motivating the sales team; ensure staffing levels align with budgeted headcount.

• Rehabilitate the assigned location to meet or exceed budgetary responsibilities related to generating leads and selling vacation packages.

• Schedule, attend, and actively participate in team meetings and required training.

• Organize and coordinate Regional and Non-Regional Sales Manager meetings/workshops as needed.

• Ensure accurate payroll tracking and timely processing, and that all new hire onboarding paperwork adheres to Human Resources guidelines.

• Lead all aspects of ethical practices and compliance in sales training procedures.

• Oversee adherence to all Hilton, state, and federal hiring and employment regulations for stores within the assigned region.