ヒルトングランドバケーションズがユニークな理由とは？
Together, We can.
Together, We can.
当社の最も重要な強みは、社員であると考えています。当社ブランドの文化の基盤は、それぞれの個性を生かしながら互いに高め合うことで成長することです。オーナー様とゲストの皆様に、記憶に残る体験を日々お届けできるのは、世界中の12,000人を超えるチームメンバーのおかげです。私たちの業界、さらには私たちが生活し、働く地域社会にポジティブな影響を与えるのは、当社ブランドに対するチームメンバーの才能、コミットメント、情熱です。チームメンバーはゲストの皆様に素晴らしい体験を提供することに情熱を傾けることに、そして私たちはその成果を認め、褒賞し、サポートすることに情熱を注いでいます。 バケーション業界をリードし、成長を続けるチームの一員となる絶好の機会です！
Provide sales agents with qualified prospects for timeshare presentations as well as provide general concierge services for all guests by offering area information and booking activities.
As a Specialist Marketing Support you would be responsible for:
- Provide sales agents with qualified prospects for timeshare presentations as well as provide general concierge services for all guests by offering area information and booking activities.
- Book qualified prospects for sales presentations or alternate marketing option as directed by manager.
- Maintain the minimum standard for penetration, bounceback sales, show percent and budgeted volume per month based on guest segment.
- Provide a specialized check in experience and possibly escort guest to unit as defined by role
- Learn and deliver branded and scripted sales pitch.
- Collect deposits for presentations book as defined by manager.
- Book area activities for on-site guests according to business needs and as directed by manager.
- Provide guests with site and area information upon request.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Bilingual required – able to communicate in both English and Spanish clearly in both verbal and written forms
- Excellent interpersonal and communication skills.
- Detail oriented.
- Computer proficiency in Microsoft Word, Excel and Outlook.
- Excellent customer service skills.
- Able to use sound judgment; work independently, with minimal supervision.
- Strong analytical and problem solving skills.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in Vacation Ownership and customer service.
- Proficient in time management; the ability to organize and manage multiple priorities.
- Ability to take initiative and effectively adapt to changes.
- Recognizes an emergency situation and takes appropriate action.
- Able to establish and maintain a cooperative working relation.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
-
チームメンバーの健康や財産形成を支援する福利厚生。
-
チームメンバーやご家族、ご友人向けの旅行および宿泊割引。
-
有給休暇や柔軟な勤務時間で、健康的なワーク・ライフ・バランスを実現。
-
楽しいアクティビティを通じて連帯感を高めるチームメンバー向けイベント。
-
多様性と包含性に取り組む偏見のない文化。
-
日々の業務で優れた実績を挙げたチームメンバーへのインセンティブ。
