Director of Sales

Hilton Grand Vacations | Shenandoah Crossing Resort
Location: Gordonsville, VA (Greater Charlottesville Area)

Position Summary

Hilton Grand Vacations is seeking a dynamic, results-driven Director of Sales to lead the vacation ownership sales operations at Shenandoah Crossing Resort. This leadership role is responsible for driving revenue growth, maximizing sales performance, developing high-performing sales professionals, and delivering exceptional guest experiences. The Director of Sales will provide strategic direction, coaching, and operational leadership to achieve business objectives while fostering a culture of accountability, engagement, and success.

Essential Responsibilities

• Lead, motivate, and develop a team of Sales Managers and Sales Executives to consistently achieve and exceed sales goals.
• Drive overall sales performance, revenue generation, and profitability for the sales center.
• Establish clear performance expectations, sales objectives, and accountability measures.
• Recruit, hire, onboard, train, coach, and mentor sales team members.
• Conduct regular performance evaluations, coaching sessions, and development planning discussions.
• Assist sales professionals with overcoming objections, closing sales, and completing required documentation.
• Monitor sales production, forecasting, budgets, commissions, and operating expenses to ensure financial targets are achieved.
• Facilitate individual and group training focused on sales effectiveness, product knowledge, and leadership development.
• Foster a positive, customer-focused, high-performance sales culture that aligns with Hilton Grand Vacations’ values and standards.
• Analyze sales trends, production reports, and key performance indicators to identify opportunities for growth and continuous improvement.
• Ensure compliance with company policies, industry regulations, and applicable employment standards.
• Partner with senior leadership and cross-functional teams to execute strategic initiatives and drive business results.
• Maintain a strong presence on the sales floor, providing support, leadership, and motivation to the team.

Qualifications

Required Qualifications

• Proven leadership experience in sales management with a track record of driving results.
• Demonstrated success achieving revenue, profitability, and sales performance goals.
• Strong leadership, coaching, mentoring, and team development skills.
• Exceptional communication, presentation, negotiation, and closing abilities.
• Ability to analyze sales metrics, identify trends, and implement effective business strategies.
• Strong organizational, problem-solving, and decision-making skills.
• Ability to work a flexible schedule, including weekends and holidays, as business needs require.

Preferred Qualifications

• Experience in vacation ownership, timeshare, hospitality, travel, or a related sales industry.
• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field preferred.
• Experience leading large, multi-level sales organizations in a fast-paced environment.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Employee Stock Purchase Program
• Paid Time Off (PTO)
• Go Hilton Team Member Travel Program
• Leadership Development and Career Growth Opportunities
• Comprehensive Training and Ongoing Professional Development
• Employee Recognition and Incentive Programs

Why Join Hilton Grand Vacations?

At Hilton Grand Vacations, we create unforgettable vacation experiences while providing exceptional career opportunities for our team members. As a Director of Sales at Shenandoah Crossing Resort, you will have the opportunity to lead a talented team, influence business results, and grow your career with a recognized leader in the vacation ownership industry.

If you are a proven sales leader passionate about developing talent, driving performance, and delivering exceptional results, we encourage you to apply today.

Hilton Grand Vacations is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. We are dedicated to creating an environment where every Team Member feels valued, respected, and empowered to succeed.