Call Center Coordinator

ID de l’emploi : 25656Champs de compétence : Call CenterCatégorie : Call Center SupportQuart de travail : Emplacement : Las Vegas, NVDate d’affichage : 10/01/2026Propriété : DRI Center Crossing


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Qu’est-ce qui rend Hilton Grand Vacations unique?
Ensemble, tout est possible.
Nous pensons que notre force la plus importante est notre personnel. Le fondement de notre culture est de valoriser et de célébrer les différences uniques qui nous font prospérer en tant qu’individus et nous engager ensemble. Los quelque 12 000 membres de notre équipe à travers le monde sont à l’origine des expériences mémorables offertes chaque jour à nos clients et propriétaires. C’est leur talent, leur engagement et leur passion pour notre marque qui ont un impact positif sur notre industrie et les collectivités dans lesquelles nous vivons et travaillons. Ils sont passionnés d’offrir à nos clients des expériences exceptionnelles, et nous sommes passionnés de reconnaître, récompenser et soutenir ces réalisations. Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!

Discover a grand career with Hilton Grand Vacations where you will be welcomed into an inspiring environment in which a diverse team of Team Members supports one another, and stands out for who they are and what they contribute to the team. Team members take pride in providing our guests and owners with five-star vacation experiences.

The Call Center Coordinator will be responsible for data entry, data entry auditing, processing and distributing reports, and other support duties. This role requires meticulous attention to detail, excellent written and verbal communication skills, and the ability to ensure accuracy and compliance with company policies and contracts.

Why Team Members Love Working Here?

  • Driven base pay plus monthly performance incentives
  • Get your earned pay any time before payday through DailyPay*
  • Medical, Dental, and Vision benefits starting on Day One
  • Generous Vacation Time Off Program and Paid Sick Time
  • GO Hilton Discounted hotel rates worldwide
  • Tuition reimbursement programs
  • Recognition Programs and Rewards
  • Internal Growth and Career Pathing

 

 

 

 

  • Data Entry: Input tours by Members Table and Virtual Tour Agents in adherence to departmental and program policies. 
  • Data Entry Auditing: Conduct regular audits of data entries to ensure accuracy and compliance with financial regulations. 
  • Communication: Collaborate with the marketing team members and leadership for statuses, reports, and any issues or concerns. 
  • Reporting: Generate and distribute cross-departmental reports as scheduled or as needed. 
  • Compliance: Ensure all activities comply with company policies and relevant regulations. 
  • PII Compliance: Gain and maintain knowledge of Personally Identifiable Information (PII) compliance and data security best practices. 
  • Administrative projects including creating workflows, surveys, trackers, lists, posters, and newsletters through Microsoft suite / Canva Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
  • Completes all required Company training/compliance courses as assigned. 
  • Adheres to Company standards and maintains compliance with all policies and procedures. 
  • Performs other related duties as assigned.
  • This role requires the ability to navigate multiple computer systems and screens simultaneously.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

  • Basic ability in Microsoft Suite (Excel, PPT, Word, Outlook) 
  • Detail oriented, organized, with good time and self-management 
  • Excellent verbal / written / proactive communication and ability to work collaboratively as part of a team and independently 
  • Ability to multi-task / re-prioritize tasks, discretion with confidential information, problem-solving skills 
  • Adaptability

 

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: 
 

  • Intermediate ability in Microsoft Suite (Excel, PPT, Word, Outlook, Automate) 
  • Project management

 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

 

  • Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.

  • Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.

  • Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.

  • Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.

  • Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.

  • Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.

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