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The Escrow Coordinator is a member of a team of associates that is responsible for the cash management, receipt, and disbursement of escrow funds of the business-to-business, business-to-consumer, and consumer-to-consumer customers of Resort Title Agency, Inc and of the Bluegreen product. The Escrow Coordinator will be assigned to one of several general areas of the department but will be accountable for multiple functions related to the timeshare escrow, acquisition and special escrow as well as lender receivable escrow. All accountabilities require active communication with customers (business or consumer, internal or external) to manage the financial accounts associated with each customer’s funds, ensuring funds are received and disbursed accurately, timely, and in the most efficient business manner.
HERE’S WHY YOU’LL LOVE IT HERE!
We offer an excellent benefits package to our full-time Team Members that include:
- Salary range: $20.00 per hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek’s « America’s Greatest Workplaces for Parents & Families. » Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
As the Escrow Coordinator, you will be responsible for:
- Processing, closing, and administration as it relates to various escrow accounts, including accurate and efficient data entry of daily bank deposits into the source system utilizing information from multiple reporting sources and business units within established deadlines.
- Maintains escrow accounts in a fiduciary capacity to ensure funds are received and/or disbursed according to governing escrow rules, regulations and/or instructions.
- Creates, manages and maintains reports, transmittals and/or other documentation to support escrow transactions.
- Communicates directly with field sales relating to any discrepancies in support documentation.
- Conducts general escrow administration required to perform overall responsibilities such as bank deposits, deposit disbursement, issuance of checks and wires.
- Utilizes internal and external systems to perform job functions.
- Performs duties utilizing generally accepted practices related to escrow fiduciary responsibilities to ensure segregation of duties to prevent fraud and manage customer personal and private information. Manages and performs customer refunds, assists with credit card disputes or banking discrepancies.
- Assists with the business-to-business relationships established by the organization and may be required to communicate with consumers on a regular basis to provide certain services.
- Communicates and acts as the escrow liaison with escrow business partners. This accountability requires developing and maintaining effective working relationships with business vendors to ensure timely and efficient processing.
- Assists in the onboarding of new clients or business opportunities.
- Performs substantial data entry using multiple systems.
- Actively participates in the identification and resolution of issues related to the business.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma/GED
- 1-3 years of related titling/escrow experience
- Advanced computer skills with accuracy and speed. Proficient in Microsoft Excel and Word
- Experience with title closing software
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Reliable, strong attention to detail, ability to multitask, ability to work in a fast-paced environment and strong organizational skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Associate’s degree/College Diploma
- 3+ years of related titling/escrow experience
- Timeshare/Vacation Ownership experience
- Experience with Title Express
- Title Agent License
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
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Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
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Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
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Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
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Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
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Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
