Ensemble, tout est possible.
Échappez à l’ordinaire! C’est le moment idéal pour rejoindre notre équipe en plein essor et une entreprise chef de file dans l’industrie des vacances!
As an Administrative Assistant, you play a key role in creating a positive, welcoming experience for all guests. You’ll support daily operations while ensuring exceptional service and seamless coordination across teams.
Why Join Us
- Company Growth: Be part of a rapidly growing and successful organization.
- Customer Impact: Help deliver memorable experiences for our valued guests.
- Team Culture: Work alongside a passionate, customer-focused team dedicated to excelle
Benefits
We offer a competitive benefits package, including:
- 401(k) plan
- Health, dental, and vision insurance
- Paid time off
- Employee discounts, and more
Training & Development
We provide comprehensive, engaging training programs designed to support your professional growth and long-term career development.
About Hilton Grand Vacations
When you join Hilton Grand Vacations, you become part of a global team dedicated to helping owners and guests create unforgettable vacation experiences. As a leader in vacation ownership, we are committed to bringing our guests’ travel dreams to life.
Responsibilities
- Greet guests professionally in person and over the phone, ensuring a welcoming experience
- Verify guest eligibility for presentations in accordance with HGV standards
- Follow all procedures outlined in the Guest Reception Training Manual (SOP)
- Collaborate with Sales, Marketing, and administrative teams to ensure smooth operations
- Distribute and collect Guest Registration Forms and assist with guest inquiries
- Assign guests to Sales Representatives based on arrival order
- Maintain accurate and timely updates in the Concierge system
- Answer incoming calls, resolve guest inquiries, and escalate issues when needed
Qualifications
- Excel in providing an exceptional customer experience
- Enjoy face-to-face interactions with customers and associates
- Quickly learn computer systems
- Ability to work weekends and occasional holidays
-
Des avantages sociaux qui favorisent la santé et le bien-être financier des membres de l’équipe.
-
Des rabais sur les voyages et les hôtels pour les membres de l’équipe, leur famille et leurs amis.
-
Un équilibre sain entre vie professionnelle et vie privée avec congés pour des motifs personnels et horaires souples.
-
Activités pour membres de l’équipe qui renforcent la camaraderie grâce à des activités amusantes.
-
Une culture ouverte d’esprit engagée envers la diversité et l’inclusion.
-
Des incitatifs pour les membres de l’équipe qui font preuve d’excellence chaque jour.
