Our Night Auditor is responsible for overnight Front Office operations, including guest service, auditing, and account balancing.  The Night Auditor ensures all daily financial transactions are accurately reconciled, reports are completed, and systems are prepared for the next business day. This role also supports guest needs during overnight hours, requiring strong attention to detail, sound judgment, and the ability to work independently in a guest-facing environment.

A strong commitment to our Spirit of Service culture and Hilton Values is expected in all interactions with guests and team members.

HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.

Here’s why you’ll love it here – We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $35.50 ~ $36.50 per hour
• Daily Pay
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities… and more!

Schedule Details:

The Front Office Department operates seven days a week. You will be assigned to an eight-hour shift within the operating hours of 6 AM to 11 PM, which includes weekdays, weekends, and holidays, based on business needs.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s « America’s Greatest Workplaces for Parents & Families. » Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

• Perform nightly audit procedures to reconcile daily revenue, transactions, and guest accounts, ensuring accuracy and completeness.
• Identify and resolve discrepancies in financial reporting, ensuring issues are corrected and communicate appropriately.
• Balance and verify all guest folios, accounts, and supporting documentation in accordance with company standards.
• Close out daily operations in the property management system and prepare systems for the next business day.
• Generate and distribute daily reports, including revenue, occupancy, and audit summaries.
• Manage cash handling procedures, including deposits and reconciliation of funds.
• Prepare reports and documentation to support accounting and operational review.
• Perform front desk duties, including guest check‑in, check‑out, and assisting with guest requests during overnight hours.
• Provide professional and courteous service to guests, addressing questions, concerns, and requests in a timely manner.
• Monitor the property during overnight hours, reporting any safety, security, or operational concerns to appropriate departments. 
• Coordinate with housekeeping, engineering, and security as needed to support overnight operations. 
• Maintain organized records, reports, and documentation in accordance with company standards. 
• Support other front office and operational functions as needed.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• 1+ Years Related Experience
• High School Diploma or equivalent
• Strong attention to detail and ability to ensure accuracy in financial and operational processes.
• Ability to analyze information, identify discrepancies, and resolve issues effectively.
• Ability to work independently and manage responsibilities during overnight shifts.
• Strong problem-solving skills and ability to use sound judgment in guest and operational situations.
• Effective verbal and written communication skills.
• Ability to provide professional and courteous guest service.
• Intermediate computer skills and familiarity with front office or accounting systems.
• Basic mathematical skills for auditing and reconciliation tasks.
• Ability to maintain a professional demeanor in a quiet, self-directed work environment.
• Ability to work overnight shifts, weekends, and holidays as required by operational needs.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associate’s Degree or college diploma
• 3+ Years Related Experience
• 1+ Years of Supervisory experience
• Prior front desk, night audit, or hospitality experience.
• Experience in a resort, hotel, or timeshare environment. 
• Familiarity with property management systems and reporting tools. 
• Experience handling financial transactions or auditing processes. 
• Bilingual Japanese language communication skills preferred. 

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.