In this role as an  Assistant Housekeeping Director at Falls Village in Branson, MO, you play a critical role in the success of our property. Your leadership and management skills will be essential in ensuring that our Department meets and exceeds standards of operation, quality, efficiency, and excellence in service to our valued guests and owners. 

Here’s why you will love it here:

• Enjoy exceptional benefits, including comprehensive health care options, a Travel Discounts Program with Hilton hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
• Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
• The company offers a Generous Paid Vacation Day Program that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones. 
• 401k with company match.
• Benefit from a company culture that values work-life balance and family-friendly benefits.
• And so much more!

Main Responsibilities: 

• Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
• Routinely inspect units and common areas to ensure they are in compliance with departmental standards
• Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
• Assist in ensuring that an accurate inventory of linens and supplies is maintained
• Ensure all assets, equipment, supplies and storage are accurately locked and secured
• May investigate accidents and initiate accident reports, recommending appropriate corrective action
• Ensure all departmental staff is working safely and in accordance with OSHA regulations
• Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
• May be required to do other duties and special projects as assigned by your leader.

Key experience and Qualifications: 

• 3 years of prior supervisory experience
• 3 years in a related housekeeping role
• Excellent Organizational and interpersonal skills.
• Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
• Takes the right steps at the right pace to produce the right results.
• Builds confidence in self and others with honest and dependable interactions.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
• Knowledge of proper usage of all cleaners and cleaning equipment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.