Conducts patrols of the common areas, offices, work and storage areas, as well as being observant and reporting any safety or security deficiencies.

Responsible for operating and monitoring all security equipment to include radios, Automated External Defibrillator (AED), Personal Protective Equipment (PPE), master keys and the resort’s key card system.

Responsible for logging all hard keys, visitor badges, parking passes, as well as lost and found property according to the Company policy and procedure.

Provides continuous professionalism and courtesy with every guest and team member interaction.

Conducts preliminary investigations and obtains all information, photographs, statements and evidence for incident reports. 

Assigns schedules, shift posts and special assignments for Security Officers.

Reviews incident reports for accuracy and completeness.

Conducts shift briefs and training for Security Officers.

Responsible for maintaining CPR/AED certification. 

Responsible for completing all incident and/ or injury reports for submission to Risk Management, HR and Resort Management in a timely fashion.

Identifies and assists management with trespassing problematic guests, visitors or team members.

Maintains confidentiality of all security related matters at all times.

Participates and assists management, as well as first responders in emergency situations.

Conducts inspections of, and responsible for notifying management if any deficiencies are found with the Security Department’s vehicles or equipment.

Escorts team members or vendors through secure areas.

Conducts key and safe assists as assigned.

Acts as a witness to cash drops.

Completes all required Company trainings and compliance courses as assigned.

Adheres to Company standards and maintains compliance with all policies and procedures. 

Performs other related duties as assigned.