CONCIERGE AND RESERVATIONS OPPORTUNITY

Medical/Dental Benefits Available Day One! - New Hire Bonus and Gasoline Assistance Gift Card

Make your journey part of ours!

Join us on Thursday, February 16 for our Customer Service Hiring Event.

Apply now to secure your seat and meet our team.

Location: 6355 Metrowest Blvd, Suite 180

RSVP for the interview times below

Concierge Agent: 9:00 AM - 12:00 PM

Reservations Call Agent: 1:00 PM - 4:00 PM

 

Attendees will participate in on-site interviews for the position below:

  • As a Concierge Agent, you will be responsible for making confirmation calls and welcome calls to all future arrivals. Answer calls from guest who have booked Hilton Grand Vacations Marketing Packages to make date changes and respond to questions concerning their upcoming vacation.
  • Schedule Details: Our Concierge department currently operates 5 days per week, Monday through Friday. Shifts range between 10:00 am - 7:00 pm EST (Days of operation and shift times could change in the future based on business needs). Paid training is provided for 2 weeks and is from 9:00 am - 4:00 pm Monday through Friday.

 

  • The Reservations Call Agent contacts our guests who have purchased a pre-paid vacation packages and assists them in making their travel arrangements. You will use sales strategies to provide recommendations that meet guests' expectations and apply innovative problem-solving skills to give advice and enhance the guest experience.
  • Schedule Details: Our Reservations Call Agents will work one of two assigned shifts. Shift assignments are 9:00 am - 5:00 pm and 1:30pm – 9:30pm Monday – Friday. Saturdays and Holidays are based on business needs. Sundays Off. Paid training is provided for 4 weeks and is from 9:00 am – 4:00 pm Monday through Friday. Potential Work from Home opportunities may be available after 120 days and based on performance results.

Why Team Members Like Working For Us:

  • Driven base pay plus monthly performance incentives
  • Day One Team Member Benefits
  • Daily Pay* option - Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
  • Sundays Off, Only Limited Saturdays
  • Based on 120 days of demonstrated performance, there may be a work from home (remote) possibility.
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
  • Discounted Hilton hotel rates worldwide!
  • Recognition Programs and Rewards
  • Tuition reimbursement program
  • 401(k) program with company match
  • Employee stock purchase program

Thank you!