Customer Service Opportunity

Medical/Dental Benefits Available Day One!- $1,500 Sign on Bonus Opportunity and a $50.00 Gas Gift Card

 

While other companies make you wait, Hilton Grand Vacations believes you deserve the peace of mind that comes with having access to benefits for you and your family from Day 1.

When you start a career at Hilton Grand Vacations, you become part of a family committed to helping you succeed both professionally and personally. We invest in your success through exceptional benefit programs, including educational assistance, flexible work hours, and the best parental leave in the business. We also want to inspire you to take incredible vacations just like our guests do. That’s why we offer discounts on hotel rooms through our Team Member and Family Travel Program as well as products and services offered by Hilton and its partners.

Below are a few of the positions we are currently offering; complete the form below and speak with one of our recuiters today!

• Customer Care:  Customer Care Agents connect with our customers who are ready to experience all that Hilton Grand Vacations has to offer. Reaching out directly to those who have purchased a discounted vacation package, Agents provide exceptional customer service to schedule and/or reschedule accommodations and book tour times. This talented team also takes inbound calls from guests responding to marketing campaigns and helps them to find and book the perfect getaway vacation.

• Reservations Agent:  Reservation Agents contact our customers who are ready to experience all that Hilton Grand Vacations has to offer. Connecting with customers who have bought pre-paid vacation packages, Agents provide exceptional customer service to assist in making their travel arrangements, including helping our future guests and Owners book travel dates, maximize and upgrade their packages, and opt into location and tour experiences that will give them priceless memories for years to come.

• Concierge Agents: Take an active part in making vacation dreams come to life. Agents provide an exceptional first impression and welcome by contacting guests to confirm their reservation and assist in creating memorable vacation experiences. This team also takes inbound calls from guests who need to make date changes and/or have questions concerning their upcoming vacation.

Why do Team Members like working for us: 

• HGV now offers Day One Team Member Benefits
• Competitive base pay plus monthly performance incentive
• Work from Home (Remote) opportunity based on 6 months of proven performance
• Generous Paid Vacation Day Program
• Discounted Hilton hotel rates worldwide
• Paid Sick Days
• Recognition Programs and Rewards
• 401(k) program with company match
• Employee stock purchase program
• Annual International Customer Service Week Celebration
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• Business Casual attire
• Consistent day-to-day responsibilities