Join Our Team as an Experienced Maintenance Technician III!

As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and the communities where we live and work. We are dedicated to recognizing, rewarding, and supporting every achievement, no matter how big or small. It’s all part of creating incredible memories together. Find your path in a career that truly matters, where you’ll feel a sense of belonging. Join our growing team, passionate about growth.

As an Experienced Maintenance Technician III at MountainLoft Resort in Gatlinburg, TN, you will be responsible for maintaining the guestrooms, public spaces, and back-of-house areas in good repair, ensuring an attractive and well-maintained property. Your primary focus will be on guest relations and problem resolution.

• OPEN HOUSE INTERVIEWS – Check out our wonderful resort and meet our team!
• When: Every Friday and Saturday
• Time: 10am to 2pm
• Location: 110 Mountain Loft Drive, Gatlinburg, TN 37738 – Go to the Front Desk and ask for the Chief Engineer.

Here’s why you will love It here:

• Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program: Discounted Hilton hotel rates worldwide: Our Go Hilton Team member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year. 
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Job details:

What Will I be doing?

• Maintain guestrooms, public areas, and back areas, ensuring well-kept property and the physical structure of the resort.
• Repairs boilers, plumbing, pumps, exhaust fans, and PM all types of HVAC equipment, including new refrigerants.
• Completes maintenance and facilities tasks from work orders and visually inspect and test machinery and equipment.
• Dismantle defective machines and equipment; install new components.
• Install and repair electrical apparatuses, such as transformers, wiring, and electrical components of machinery and equipment.
• Set up and operate machine tools, such as grinders and drills, to repair and fabricate machine parts.
• Provide customer service to fellow team members, members, owners, and guests.
• Respond to calls and questions from members, owners, and guests.
• Conduct proper building rounds and maintain accurate records and documentation.
• Maintain, clean, and chemically balance pools, spas, and water features as directed.
• Complete special projects and other duties as assigned by management.

What are we looking for?

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Proven experience in facilities maintenance
• Ability to climb stairs and ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and perform grasping, stooping, and overheard reaching with or without reasonable accommodations. 

• Driver’s license required

   

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 3-5 years or more of related experience

License & certifications

• EPA Certification required
• HVAC trade school certification, preferred.
• CPO, OSHA 30, CFC CERT, preferred.

Come and experience the difference in working for a company that values each one of its employees! “Where You Belong” isn’t just a tagline – it’s a promise.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.