Together, We Can.
The Senior Manager leads and develops the Action Line sales team focusing on maximizing sales performance, owner upgrades, guest conversions. This role requires strong leadership, training ability and operation oversight to ensure consistent results, and exceed revenue expectations.
Key Duties:
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Maintain company minimum sales performance standards.
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Set clear, well-defined, and reasonable goals for each associate and oversee staff in the development of sales strategies to meet established goals.
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Hire, recruit, train, and develop staff.
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Conduct performance appraisals, counseling, and coaching sessions.
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Handle disciplinary action and or terminations.
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Assist sales representatives in closing sales, as well as in the preparation and explanation of necessary documentation for completing sales transactions.
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Responsible for site meeting or exceeding budgeted expectations by maximizing sales opportunities while controlling commissions and administrative costs.
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Direct sales forecasting activities and set performance goals accordingly.
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Motivating and mentoring the sales team to achieve budgeted sales goals.
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Assisting with and conducting sales and training meetings (one-on-one and group).
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Ensuring that management and staff are aware of and adhere to all HGV’s HR policies and procedures.
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Maintain excellent customer service.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Hilton Grand Vacation’s believes that diversity and inclusion is critical to our success and we seek to recruit, develop and retain the most talented people from a broad candidate pool.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
