Together, We Can.
Work for a winning team that now offers Day One Benefits and Daily Pay*
The Elara Hilton Club is seeking a Front Desk Clerk to join the team. This outstanding, soon-to-open, 90-room Hilton Club will be located on the top floor of our fabulous Elara.
At Hilton Grand Vacations, our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV will help you reach your goals and build your future!
Here’s why you will love it here:
- Recognition Programs and Rewards
- Travel Discounts Program Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates
- A people-first culture
- Positive Team Environment
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Generous Paid Vacation Day Program and Paid Sick Days
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
Main Responsibilities:
- Check in and out Owners and Guests
- Respond to guests’ requests.
- Assists guests with reservations or changes.
- Generates invoices and collects payments.
- Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Work as a team with co-workers to complete checklists and daily duties.
- Prepares and consistently restocks the front desk with supplies.
- Other duties as requested by your leader.
What are we looking for?
- High school diploma/GED
- Prior related experience
- Ability to read, analyze and interpret complex documents.
- Ability to build and interpret business communications and reports.
- Basic mathematical skills.
- Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
- Excellent interpersonal and service skills.
- Ability to resolve conflict, think on their feet, influence and mentor others.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Associate’s Degree/College
- Previous experience working in a luxury resort setting preferred.
- Voice Certified
- 3+ Years of related experience
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Main Responsibilities:
- Check in and out Owners and Guests
- Respond to guests’ requests.
- Assists guests with reservations or changes.
- Generates invoices and collects payments.
- Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Work as a team with co-workers to complete checklists and daily duties.
- Prepares and consistently restocks the front desk with supplies.
- Other duties as requested by your leader.
What are we looking for?
- High school diploma/GED
- Prior related experience
- Ability to read, analyze and interpret complex documents.
- Ability to build and interpret business communications and reports.
- Basic mathematical skills.
- Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
- Excellent interpersonal and service skills.
- Ability to resolve conflict, think on their feet, influence and mentor others.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Associate’s Degree/College
- Previous experience working in a luxury resort setting preferred.
- Voice Certified
- 3+ Years of related experience
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
