Valdoro Lodge in Breckenridge, CO is hiring a Full-Time Concierge As a Concierge you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service alignment and driving company success through performing the following tasks to the highest standards:

Compensation: $15.00/hr

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

• And more!

   

Responsibilities: 

• Provides outstanding guest/owner service at all times.
• Recommends and books activities and dining options suitable for the guest. When making a booking fill out voucher system, input guest charges into VOICE, confirm with Activity Company the booking and provide the guest with all pertinent information.
• Stays abreast of current events, specials, new businesses in town, etc. so you are well informed to assist the guest.
• Book guests for spa treatments at the Valdoro Spa through on-line booking system. Works closely with spa owner on any changes, better systems, etc. Interacts with the spa staff for spa postings and guest information.
• Assists with other departments when needed. Frequently assists with ski storage and front desk phone calls.
• Maintains coffee service throughout the day in Winter and lemon water in the Summer.
• Attends town vendor day to keep updated on activities and vendors.
• Maintains communication by radio when assisting with shuttle and when away from desk.
• Excellent phone skills, with a customer friendly demeanor towards all team members as well as other internal and or external customers. Demonstrates accurate telephone techniques, communication etiquette.

Qualifications:

• Previous customer service experience

• Must possess strong verbal and written communication skills.

• Must have strong digital literacy and be flexible to work any day of the week, any shift to include weekends and holidays.

   

  It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Previous concierge experience

• Previous hospitality tried experience is helpful.

Don’t wait! Apply Today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.