Together, We Can.
The Bilingual Sales Training & Development Manager (Japanese/English) is responsible for the analysis, development, and facilitation of consistent training materials to support brand standards, as well as the needs of the International Sales teams. The Training Manager will participate in the development and training of new and existing sales staff.
Here’s why you’ll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
- Salary is based on bonuses governed by a compensation plan. This position has base annual earnings of $102,000 per year and targeted annual earnings of $170,000, with some Team Members earning substantially more based on their individual performance.
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Medical, Dental, and Vision insurance from Day One
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Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
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Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
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Generous Paid Time Off Program- Unlimited for Managers!
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Paid Sick Days
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Team Member Recognition and numerous learning and advancement opportunities
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and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
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Build and define the annual strategic training plan for Sales to exceed the company’s objectives. Develop and maintain training curriculum and materials and improve overall results.
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Lead all training projects; responsible for crafting project timelines, aligning resources, and meeting achievements as required in a timely manner.
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Create and manage the training budget to ensure cost efficiency and secure resources needed for training and development.
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Consult with on-site leadership teams to regularly identify training needs in order to build just in time training solutions. Perform analysis to identify gaps and implement training initiatives and apply effective measurement tools (e.g. surveys, assessments, and performance metrics) to determine the efficiency of training solutions, and present improvement strategies to management.
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Mentor sales team members to improve their overall sales performance through one-on-one counseling, classroom modules, ride-alongs, and study materials. Conduct training sessions and ongoing development sessions for training staff and site management.
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Deliver and ensure that New Hires are properly trained and understand Company culture and guidelines to aid in successful acclimation to Hilton Grand Vacation’s values, cultures, and performance goals. Present curriculum with consideration to adult learning needs and industry norms to enhance comprehension and retention of materials and information.
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Partner with Sales Management to attract and retain talent and build an environment that fosters a dedication to the training and development of Team Members.
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Support training initiatives at other HGV sales galleries, including those on neighbor islands.
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Additional tasks as assigned by Management, as needed, to promote business objectives.
Qualifications
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you will have the following minimum qualifications and experience:
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Minimum of 2 years in Sales, working with Action and In-House lines and/or a training environment.
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Minimum 1 year of team member management and/or experience leading a team as a Sales Leader / TO Sales Closer.
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Experience training and/or coaching others to enhance results.
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Positive relationship skills and the ability to lead key partners across teams.
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High school diploma or equivalent.
- Fluency in Japanese (reading/writing/speaking) and Proficiency in English (reading/writing/speaking).
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Flexible work schedule required; including weekends, evenings, and holidays as business needs require. Ability to travel 25% of schedule as needed.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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5 years of experience within a branded timeshare organization, working with Action and In-House lines and/or a training environment.
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BA/BS/Bachelor’s Degree.
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Active Hawaii Real Estate license.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
