Together, We Can.
Position Statement:
Ensures the expectations of our owners and guests, as well as the HGVC standards are met and exceeded. Works closely with the departmental Manager in regards to staff/guests interaction, training, supervision, food & beverage retail delivery and presentation, to ensure the highest level of productivity and efficiency are achieved. To assist in forecasting the needs of F&B staffing to meet the needs of guest demands. Commitment and dedication to our Spirit of Service culture and Hilton Values is an expected behavior to be displayed towards our guests and team members at all times
What will I be doing?
As a Food & Beverage Supervisor you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
- Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times. Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all Food and Beverage Team Members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards.
- Responsible for the operation of the department in the absence of the Food and Beverage Manager.
- Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services.
- Directly supervising kitchen staff
- Orders and Inventory of Kitchen items and essentials.
- Monitoring and executing Breakfast, Lunch and Dinner orders.
- Food preparation, menu development, food costing.
- Knowledge and service of menu items and beverage brands as well as cocktail recipes, varieties of beer and wines, soda, water, sugars and other prepared beverages.
- Performs in accordance with all state regulations with regards to alcohol service and consumption.
- Ensures the provision of special services to owners/guests as directed.
- As requested, assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc.
- Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
- Carries out all reasonable requests by management
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Ability to read, analyze and interpret general business communications and reports.
- Ability to write reports/basic computer skills. Basic mathematical skills.
- Ability to solve practical problems, using good judgment to deal with a variety of variables in guest and business situations.
- Excellent interpersonal and service skills. Ability to resolve conflict, think on their feet, influence and mentor others.
- 3 years of experience in this or a related job
- High School / GED
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS/Bachelor’s Degree
- TIP’s or similar certification
- Food Handler Certification
- 4+ years of experience in this or a related job
- 2+ Years of management or supervisory experience
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
