Together, We Can.
Now Offering Daily Pay *
Come join the best team in beautiful Big Bear Village Resort! As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you.
Why do Team Members like working for us?
- Competitive hourly base pay and positive team environment
- Daily Pay* – get your earned pay any time before payday
- Discounted hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Generous Paid Time Off Program and Paid Sick Time
- Recognition Programs and Rewards
- Tuition reimbursement
- Numerous learning and career advancement opportunities
- And more!
What will I be doing?
As a Coordinator Resort, you will be responsible for driving company success through performing the following tasks to the highest standards:
- Responsible for processing weekly invoices.
- Coordinates and plans Team Members engagement activities, including Team Members birthdays, holidaty parties, appreciation events, recognition programs, and other employee morale initiatives.
- Organizes and schedules resort safety meetings; prepares meeting materials, records and distributes meeting minutes, maintains attendance records, and supports compliance with company safety programs and initiatives.
- Collects proper documentation in order to complete vendor contracts in Asgard/Selectica, including various contracts related to annual reserve projects.
- Accurately collects proper documents related to incidents occurring at the resort; completes data entry into the iTrak system and keeps General Manager informed throughout the process.
- Answer telephone calls.
- Arrange meetings on behalf of the General Manager; documents and distributes minutes as required.
- Ensures all vendor inquiries are handled in a professional and expedient manner.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- A minimum of six (6) months of experience required.
- High school diploma or equivalent
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Computer proficiency in Microsoft Word, Excel and Outlook.
- Excellent customer service skills.
- Proficient in time management; the ability to organize and manage multiple priorities.
- Ability to take initiative and effectively adapt to changes.
- Able to establish and maintain a cooperative working relation.
- Ability to interpret and create spreadsheets.
- Able to use sound judgment; work independently, with minimal supervision.
- Strong analytical and problem solving skills.
- Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
- Performs well with frequent interruptions and/or distractions.
The hourly rate for this role is between $20.00 -$23.00 based on experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing?
As a Coordinator Resort, you will be responsible for driving company success through performing the following tasks to the highest standards:
- Responsible for processing weekly invoices.
- Coordinates and plans Team Members engagement activities, including Team Members birthdays, holidaty parties, appreciation events, recognition programs, and other employee morale initiatives.
- Organizes and schedules resort safety meetings; prepares meeting materials, records and distributes meeting minutes, maintains attendance records, and supports compliance with company safety programs and initiatives.
- Collects proper documentation in order to complete vendor contracts in Asgard/Selectica, including various contracts related to annual reserve projects.
- Accurately collects proper documents related to incidents occurring at the resort; completes data entry into the iTrak system and keeps General Manager informed throughout the process.
- Answer telephone calls.
- Arrange meetings on behalf of the General Manager; documents and distributes minutes as required.
- Ensures all vendor inquiries are handled in a professional and expedient manner.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- A minimum of six (6) months of experience required.
- High school diploma or equivalent
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Computer proficiency in Microsoft Word, Excel and Outlook.
- Excellent customer service skills.
- Proficient in time management; the ability to organize and manage multiple priorities.
- Ability to take initiative and effectively adapt to changes.
- Able to establish and maintain a cooperative working relation.
- Ability to interpret and create spreadsheets.
- Able to use sound judgment; work independently, with minimal supervision.
- Strong analytical and problem solving skills.
- Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
- Performs well with frequent interruptions and/or distractions.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
