Together, We Can.
As a Sales Manager II, you’ll lead by boosting sales performance, mentoring teams, and crafting an environment where success is the standard. You’ll coach In House and Action Line teams, model the best sales and customer service practices, and keep the momentum strong. When challenges arise, you’ll be the go-to problem solver, delivering quick and effective solutions.
Why do Team Members Like Working for us?
We offer an excellent benefits package to our full-time Team Members that include:
- Base Annual Rate of $75,000 plus bonuses governed by a compensation plan. Sales Manager II’s have targeted annual earnings of $200,000 per year, with some Team Members earning substantially more based on their individual performance.
- An outstanding earnings package that includes base pay, monthly, and quarterly bonuses.
- Excellent health care options that start on your first day.
- Retirement Savings Plan with percentage company match and Stock Purchase options.
- Medical, Dental, and Vision insurance from Day One
- Generous Paid Time Off Program, Paid Sick Days and Paid Parental leave
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
As a Sales Manager II, you would be responsible for:
- Supports Senior Leadership by challenging the way things have always been done; looking at problems, processes and solutions in new ways; and identifying novel solutions to old problems by trying new methods and technologies. This includes enhancing business results, the customer experience, improving efficiencies, increased cash down payment at the point of sale, etc.
- Supports Senior Leadership in running the floor and being the point person for customer related expectations and issues of the sales team.
- Responsible for the performance of the overall team and ensuring sales contracts are completed.
- Follows up with personal sales business, including conversion of pending business, anti-rescission measures, post cancellation calls, etc.
- Address any concerns regarding the conduct of a Sales Executive and collaborate Senior Leadership.
- Responsible for closing sales in accordance with current sales and contract policies. Individual production performance meets or exceeds minimum performance standards for the site.
- Maintain strong product knowledge and assist Sales Executives with answering Guest questions.
- Interact with Guests to ensure they have a solid understanding of HGV product and vacation ownership.
- Strategize with Sales Executives with regards to sales presentation and product pitch.
- Conducts motivational, meaningful morning sales meetings.
- Helps support the leadership team in leading the Sales Executives and helps to hold them accountable for adherence to policies and procedures.
- Generates maximum performance in the sales teams by applying predefined metrics.
- Ensures that all new contracts are completed accurately and processed according to current policy.
- Leads staff performance to include crafting a positive work environment, driving employees toward desired performance/behavior, recognition of accomplishments, and corrective actions as appropriate.
- Carries out all other reasonable requests as assigned by management.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma or equivalent
- Active Hawaii State Real Estate License
- Ability to work a flexible schedule including evenings, weekends and holidays
- 1-2 years of management experience or 4-9 months of internal HGV management experience
- 1-2 years of branded vacation ownership experience
- 1+ years of training and motivating individuals in the field of direct sales
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 5+ years of branded vacation ownership experience
- Consistent record to multi-task in a fast-paced environment
- Consistent record to handle and resolve sophisticated customer service issues
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
