Together, We Can.
What will I be doing?
There is something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
We are seeking results oriented personalities. If you enjoy collaborating with new potential clients and helping couples and families, make memories by enjoying vacations, this is the right opportunity you seek in your next career move.
An In-House Sales Professional with Hilton Grand Vacations is responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.
- Takes guests on resort tours.
- Presents our products.
- Follows finance guidelines.
- Commits to the company’s operating policies, procedures, sales, and customer service philosophies.
- Must have a valid Real Estate License.
- Minimum of One year Timeshare sales experience.
Types of candidates we are looking for:
- Ability to work a flexible schedule to include weekends and holidays.
- Previous sales and marketing experience in a similar luxury goods or services sector is a plus.
- Communication & partnership skills
- A sharp professional image with the ambition to make things happen.
- Experience selling branded Timeshare or Vacation Ownership products is a plus.
Why do team members like working for us:
- Uncapped commissions and competitive earning potential of $150,000 – $400,000+ annually (performance-based)
- Competitive earnings package (bonus, annual bonus)
- Excellent health care options (medical, dental, and vision that encourage preventative care)
- Paid Time Off (PTO) allows for adventure, rest, relaxation, or recuperation.
- All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan
- Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year!
- And so much more
Explore a grand career with Hilton Grand Vacations − where inspiration takes you places!
What will I be doing?
As an In House Sales Professional you would be responsible for carrying out your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
- Welcome clients and present luxury vacation ownership products to potential buyers.
- Maintain effective communication with clients and provide follow up to ensure customer happiness.
- Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
- Attend all sales training and sales meeting for key information on product and related updates.
- Apply selling concepts promoted at Hilton Grand Vacations.
- Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
- Perform follow-up interactions to complete a sale with Guests and Owners online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
- Generate referral leads with each new customer.
- Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
- Work well in a team environment.
Why do Team Members Like Working for us!
- Excellent earnings package and uncapped commissions.
- Outstanding health care options (medical, dental, and vision that encourage preventative care).
- Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Must be able to work a flexible work schedule to include weekends and holidays.
- Proficiency (reading/writing/speaking) in English.
- Minimum one year of proven sales experience.
- Ability to resolve complex customer service issues.
- Proven ability to adapt to changes in a fast-paced environment.
- 6 months of previous timeshare/vacation ownership experience.
- High School diploma or equivalent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 1 + years of previous timeshare/vacation ownership experience preferred.
- Two years of proven track record negotiating and closing high-end sales.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
