Together, We Can.
There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do.
As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.
The Night Auditor has the following duties:
We are looking for a Night Auditor to join our outstanding team at Patrick Henry Square Resort. In this position, you will be responsible for the auditing, posting, and balancing of daily transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
The Night Audit position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:
- Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
- Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
- Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
- Generates housekeeping reports and prints folios departures.
- Compiles daily revenue reports and files work accordingly.
- Responsible for accurate management of cash funds and daily shift deposits.
- Assist with Front Office duties and is the overnight guest service agent.
- Calculates account balance at month-end and submits to accounting.
- Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
- Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
- Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
- Assists with other departmental duties such as bell stand, answering phones, etc.
- Reports any unresolved problems with owners and guests to management.
- Maintains clean work area. Provides information on area attractions and resort amenities.
- Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
- Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.
What are we looking for?
- High School diploma/GED
- Proficient English language, able to communicate both verbally and in writing.
- Open and flexible availability, including weekends and holidays
- Customer service or similar related experience.
Preferred, but not required:
- Associate’s degree/College Degree
- 1 year auditing experience
- Resort hospitality experience.
Why do Team Members Like working for us:
- Day 1 Benefit Eligibility
- Positive Team environment
- Daily Pay *
- Recognition Programs and Rewards
- Discounted travel programs!
- 401(k) program with company match.
- Paid time off and Paid Sick Days
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- Stock Purchase Program
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
