Together, We Can.
We are seeking an Assistant General Manager to join our team at Scottsdale Villa Mirage!
Here’s why you will love it here:
- Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
- Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
- The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
- Benefit from a company culture that values work-life balance and family-friend
- Comprehensive 401(k) program with company match contributions to help secure your financial future.
- Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
- Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.
Key Responsibilities:
Operations & Guest Experience
•Assist in managing all hotel operations including front office, housekeeping, and maintenance.
•Ensure consistent delivery of outstanding guest service and satisfaction.
•Supervise and respond to guest feedback, resolving issues promptly and professionally.
•Ensuring Brand Standard compliance in all aspects of operations.
Team Leadership
•Lead and supervise department heads and line staff, ensuring accountability and operational excellence.
•Support recruitment, training, and performance management of team members.
•Lead by example in maintaining a positive, respectful, and inclusive work environment.
•Celebrate Success and share broadly.
Financial & Administrative
•Assist in budgeting, forecasting, and cost control measures.
•Ensure compliance with company policies, safety standards, and local regulations.
Strategic Support
•Collaborating with the General Manager on pivotal initiatives to improve service, efficiency, and guest experience
•Assist in developing a long-term Reserves plan for the property.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
•3+ years of hotel management experience, preferably in a boutique or upscale property.
•Strong leadership and interpersonal skills.
•Proven ability to lead multiple departments and drive operational success.
•Excellent communication, problem-solving, and organizational abilities.
•Proficiency in hotel management systems.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
