Together, We Can.
This position will provide outstanding sales and customer service skills to customers to enhance guest experience, maximize package usage and increase new owner growth.
Schedule Details:
This position offers a M-F 8:00am-4:30pm schedule with nights and weekends off.
Why do Team Members like working for us:
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Day 1 Benefit Eligibility
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Driven base pay
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Recognition Programs and Rewards
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Discounted Hilton hotel rates worldwide!
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401(k) program with company match.
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Paid Sick Days
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Employee stock purchase program
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Tuition reimbursement programs
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Numerous learning and advancement opportunities
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Daily Pay Option*
*Eligibility: All US hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
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Call package holders to book travel dates, verify details, answer questions and follow up as needed.
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Meet performance standards for department metrics
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Sales skills required for the reselling and saving of packages
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Collecting of additional monies and fees associated with package
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Maintain a positive attitude when interacting with Hilton Grand Vacation customers, coworkers, and managers.
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Able to excel in a fast pace and loud environment
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Efficient in using multiple computer systems
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Ensure the privacy and security of confidential information about our guest and company
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Keeping accurate log of reservations on a spreadsheet
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Transfer guests to our different Transfer Partners
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
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Timeshare/hospitality background preferred
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Strong sense of customer service with enthusiastic, energetic, and professional behavior.
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Customer service/sales experience
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Proficient in Microsoft Office Suite
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High School diploma
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
