Supervisor Housekeeping

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

Join the team behind the sparkle at Ocean Enclave and become the heart of exceptional guest experiences. As our Housekeeper, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment, this job is for you!

Why Do Team Members Like Working For Us:

• Competitive base pay
• Benefits on day one
• Daily Pay* – get your earned pay any time before payday
• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Paid Holidays, Sick days, and Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

Schedule Details: Our housekeeping team members must be adaptable to work various shifts, including weekends and holidays. 

What will I be doing?

• Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort’s high standards of cleanliness. 
• Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines.
• Inspects guestrooms and public areas throughout the resort.
• Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties.
• Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports.
• Assist in all department meetings.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Assists in the performance review process.
• Perform other duties as assigned.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

Qualifications 

What are we looking for?

• Basic computer and social skills.
• Demonstrated ability to communicate both orally and in writing in English.
• Flexible schedule 
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

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  Benefits that support Team Member health and financial wellbeing.

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  Travel and hotel discounts for Team Members, family and friends.

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  A healthy work-life balance with PTO and flexible hours.

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  Team Member events that build camaraderie through fun activities.

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  An open-minded culture committed to diversity and inclusion.

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  Incentives for Team Members that exhibit excellence every day.