Supervisor Housekeeping

We seek team members passionate about building lasting vacation memories for owners/guests visiting our resort properties! 

This is an outstanding opportunity if you enjoy helping guests and owners make memories of a lifetime by enjoying vacations. We have a fun, encouraging culture with top-notch training and benefits.

Why Do Team Members Like Working For Us:

• Competitive base pay
• Benefits on day one
• Daily Pay* – get your earned pay any time before payday
• Recognition Programs and Rewards
• 401(k) program with company match
• Employee stock purchase program
• Paid Holidays, Sick days, and Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

Schedule Details: Our team members must adapt to various shifts, including weekends and holidays. 

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for performing your position’s responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards:

• Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
• Maintain room inventory timely and efficiently for the Front Desk
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
• Displays professional image at all times through appearance, dress, and conduct
• Ensures hotel complies with all federal, state, and local laws, including OSHA

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
**Quarterly bonuses are not guaranteed 

Qualifications – External

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Basic computer and social skills
• Demonstrated ability to communicate both orally and in writing in English

It would be effective in this position for you to demonstrate the following capabilities and distinctions:

• Bi-lingual – Spanish or French/Creole and English 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request accommodation.

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  Benefits that support Team Member health and financial wellbeing.

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  Travel and hotel discounts for Team Members, family and friends.

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  A healthy work-life balance with PTO and flexible hours.

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  Team Member events that build camaraderie through fun activities.

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  An open-minded culture committed to diversity and inclusion.

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  Incentives for Team Members that exhibit excellence every day.