Together, We Can.
Join the team at Hilton Grand Vacations as Director of Security and be a part of one of the most outstanding and family-inspired Orlando timeshare resorts. Located on International Drive, our 900-room resort boasts large multi-bedroom suites and a stunning design! As the Director, you will supervise the aquatics and security departments, resort’s safety, security, fire protection, surveillance, investigations, and safety programs to safeguard the company’s corporate and timeshare sites.
We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. Our encouragement drives us in making a positive impact and memorable experiences for our owners, team members and guests. Our Team Members are the HEART of what we do and it’s their talent, passion, and dedication that drives the success of Hilton Grand Vacations.
Main Responsibilities:
- Lead Security team.
- Assess the efficiency of claims management activities at the resort level to minimize direct or indirect costs to the timeshare association.
- Provide technical and project management services for related system improvement/upgrade projects for new and existing resorts (CCTV, locks, access control, fire safety, asset protection).
- Coordinate crisis management programs.
- Develop and Implement emergency procedures and training.
- Direct the Resort Safety and Security review program with appropriate follow-up reports, benchmarking, and recommendations to Risk Management and Resort Operations.
- Determine security and aquatics staffing needs and assist with recruiting, selecting, hiring, and training.
- Responsible for HR-related tasks for both security and aquatics team members, including scheduling, payroll verification, mentorship, managing performance, and supporting career development.
- Collaborate with area security leaders on company and regional goals and initiatives.
- Work closely with the Hilton Worldwide Safety & Security team to maintain compliance and new training initiatives.
- Ensure compliance with Federal, State, and local requirements, including OSHA and fire/life safety statutes and regulations for assigned hotels.
- Assess actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as vital.
- Support Legal and Risk Management departments with investigations and surveillance footage capture and retention.
- Assist the GM with establishing the departmental budget and operate the department within budget guidelines.
- Other duties as assigned.
Here’s why you will love it here:
- Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers accommodation at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
- And more!
What we are looking for:
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers accommodation at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
- And more!
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Bachelor’s Degree
- 5+ years of related experience
- 5+ years of Department Leader experience
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.