Together, We Can.
Key Responsibilities:
- Manage New Member Journey daily operations expectations within East region.
- Oversees and assists with staff management and development within an assigned region inclusive of recruitment, succession planning, onboarding, training, scheduling, coaching and motivating sales team; ensures staffing levels are maintained within each site as outlined in the budget headcount.
- Meet and exceed site penetration expectations in applicable region
- Involved with NMJ rep training and ongoing training, enhancing personal development and best practices
- Strong partnership and collaboration with Quality Assurance Leadership to achieve maximum penetration
- Partner with department Leadership to support strategies while enhancing the new member journey across the company, ensuring program and brand continuity while meeting organizational and operational objectives.
- Understands Sales and Marketing culture at each site while building and maintaining strong relationships
- Payroll processing
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned
Qualifications:
- High School diploma or equivalent
- 3-5 years hospitality/marketing experience
- 3+ years management or supervisory experience
- Able to travel 25% of time
- Can work weekends, holidays, flexible schedule as needed
- Driven Base Pay Plus Commission and Bonus
- Get your earned pay any time before payday through Daily Pay*
- Medical, Dental, and Vision benefits starting on Day One.
- Generous Vacation Time Off Program and Paid Sick Time.
- GO Hilton Discounted hotel rates worldwide!
- Tuition reimbursement programs.
- Recognition Programs and Rewards.
- Internal Growth and Career Pathing
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
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