Together, We Can.
Participation in the efficient administration of training and development activities for the Club & Owner Services department with primary focus on the training of new hires, additional skills for existing team members, as well as the development and maintenance of communication, with focus on providing comprehensive and ongoing training materials for department team members.
Essential Job Functions:
• Facilitates new hire and skills learning programs and classes.
• Develops and maintains relevant content and high-quality learning resources to ensure high levels of learner engagement and achievement of learning outcomes.
• Maintains and updates training materials and job aids, as needed, to ensure all information is up-to-date and accurate.
• Assists with the Knowledge Base System, in keeping it updated and accurate.
• Promotes a positive “can do” attitude and works as a team player.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
Fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
• Flexibility to work within a multi-functional, customer focused team environment
• Strong verbal and written communication skills
• Strong computer skills to include proficiency in MS Office Suite
• Strong multi-tasker able to work in a fast-paced environment
• Ability to work in a team environment and to be available to assist peers as needed
• Willingness to try new techniques and systems and use them to improve facilitation and training skills
Why do team members like working for us:
• Competitive base pay plus commission!
• Recognition Programs and Rewards!
• Discounted Hilton hotel rates worldwide!
• 401(k) program with company match.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
• Employee stock purchase program.
• Tuition reimbursement programs.
• Numerous learning and advancement opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
