Senior Sales Manager (Japanese-Speaking)

The Senior Sales Manager (Japanese-Speaking) is responsible for the in-house and action line sales with goals of generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume for the organization.  Represents HGV in a professional manner while promoting and supporting all aspects of branded HGV culture.

Here’s why you’ll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

• Salary is based on commissions & bonuses governed by a compensation plan. Senior Sales Managers have base annual earnings of $134,000 per year and targeted annual earnings of $220,000 per year, with some Team Members earning substantially more based on their individual performance.

• Medical, Dental, and Vision insurance from Day One

• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program

• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe

• Generous Paid Time Off Program- Unlimited for Managers!

• Paid Sick Days

• Team Member Recognition and numerous learning and advancement opportunities

• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Organizational Savvy/ Builds Networks:

• Works with Director of Sales in the creation and implementation of new policies and processes to enhance business results, the customer experience, improving efficiencies, and closing sales. 
• Promotes teamwork among Sales Management, Sales Executives, CRM, Contracts Processors and all Administrative staff.

Directs Work/Situational Adaptability/Manages Ambiguity:

• Responsible for the performance of Sales Managers and ultimately, Sales Executives. 
• Conducts morning meetings and ensures that Sales Managers who are conducting morning meetings are following the meeting template and responsible for communicating important messages to Sales Managers to deliver to Sales Executives.     

Build and Lead Talent:

• Develop Sales Managers through coaching, feedback, training and skills development in order to continuously improve leadership skills.
• Review current sales policies and provide training/communication to Sales Manager, Sales Executives, as needed to ensure understanding and if necessary, make applicable revisions based on business needs.
• Coaches, develops, empowers measures, monitors and mentors Sales Managers and Sales Executives (as applicable) for current business needs and future leadership positions to support succession planning. 

Action Oriented/Decision Quality:

• Conducts motivational, meaningful morning sales meetings.
• Manages and develops the Sales Managers and holds them accountable for adherence to policies and procedures.
• Generates maximum performance in the sales force by utilizing predefined metrics.
• Ensures that all new contracts are completed properly and processed according to current policy.
• Closes/Assist Sales Executives in closing sales. Advises and counsels Sales Executives regarding their sales presentation at the end of their tour.    
• Address customer retention and ensure Guest follow up and complaints are addressed.
• Manage virtual sales program for the site.

Overall:

• As business needs change, additional duties may be required to meet and exceed Company goals.