Together, We Can.
HGV now offers Day One Team Member Benefits!
Now Offering Daily Pay *
We are excited to invite you to join our amazing team at Las Palmeras. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is on our culture of putting people first. Las Palmeras is located within walking distance to the Orange County Convention Center and adjacent to Universal’s new theme park, Epic Universe, currently in development. Our newly renovated 290 unit resort offers exciting employment opportunities and growth potential. Our resort has an outstanding opportunity to help our guests have a great time in creating wonderful vacation memories while developing our skills and grow in our career.
What will I be doing?
As a Front Desk Clerk, you would be responsible for performing your position’s responsibilities and driving company success through performing the following duties to the highest standards:
- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
- Accurately input information into the computerized reservations’ system to update and maintain records.
- Access reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Generate invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
- Complete housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities.
- Type correspondence and reports for management as needed.
AVAILABLE ON DAY ONE OF EMPLOYMENT: We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members!
To fulfill this role successful, you possess the following minimum qualifications and experience:
- Proficient English language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and full comprehension job assignments.
- Have open availability to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
- Ability to multi-task responsibilities and prioritize duties to organizational demands
- Prior customer service, cash handling and data entry experience required.
It would be effective in this position for you to demonstrate the following capabilities and distinctions:
- High School Graduate or Equivalent
- Prior Hospitality, Front Desk or relevant work history or related experience.
- Bilingual
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
