Together, We Can.
If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek’s “Top Global 100 Most Loved Workplaces”, so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today!
In search of an individual with a friendly personality, who enjoys greeting guests first and sharing with them all the lively amenities to enjoy at our resort.
Join our team and WOW every guest
What will I be doing?
Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property.
Here are your duties to be performed:
- Supervises property entrance and accepts guest arrivals.
- Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
- Delivers messages and will assist with room move requests, groceries, and other inquires.
- Reports any problem or unusual activities to management.
- Ensures an organized, safe and clean front entrance and lobby area.
- Carries out reasonable requests by management including assisting other departments when needed.
- Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests’ use. Delivers messages, express check-out folios, newspapers, and other requested items.
- Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
- Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed.
- Maintain awareness of undesirable persons on property premises being a Safety & Security advocate.
- Special projects as given by leadership; responding to all guest requests to ensure client happiness
- Willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
What we are looking for?
First and foremost we are seeking a positive demeanor and a cheerful smile!
To fulfill this role optimally, applicants possess the following minimum qualifications and experience:
- 6 months Customer service experience
- Valid driver’s license
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- 1+ years prior Bellperson experience
- Resort, Hotel hospitality proven experience
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Don’t wait! Apply Today.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
