Together, We Can.
Work for a winning team that now offers Day One Team Member Benefits and Daily Pay*! We are pleased to extend benefits eligibility to part-time Team Members.
Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
Viva Las Vegas! We have an amazing opportunity to join the Hilton Grand Vacations Family. The Boulevard is a 1228 suite resort, located on a 10-acre site at the north end of the world-renowned Las Vegas Strip. We are a service-oriented team where we strive every day to ensure our owners, members and guests can create wonderful vacation memories! Our focus is putting people first, ensuring team members become family, guest become Owners, and Owners become the heart of everything we do.
We are looking for a Front Desk Clerk to join our team at Hilton Grand Vacations Club on the Boulevard. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Why do Team Members Like Working for us:
- Competitive hourly pay and positive team environment.
- Daily Pay *
- Recognition Programs and Rewards
- A people-first culture
- Supportive leadership
- Numerous learning and advancement opportunities
- And much more!
What will I be doing?
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Ensures accurate charges and credit are posted and payment is collected.
- Handles credit card and cash transactions and responsible in balancing any cash related postings.
- Issue safety deposit boxes to the guest and owner as needed and control room key while upholding guest and owner’s privacy, security and confidentiality.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities.
- Other tasks may be asked by management as needed.
What are we looking for?
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- High School Graduate or Equivalent
- Proficient English language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
- Have open availability to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
- Ability to multi-task responsibilities and prioritize duties to organizational demands
- Prior cash handling and data entry experience required.
- Previous customer service experience
Preferred, but not required:
- Prior hospitality or related experience.
- Previous Front Desk or relevant work history
- Bilingual
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
