Together, We Can.
- Oversees member and guest relation functions.
- Promotes and sells memberships and spa services.
- Supervises member accounts and billing processes.
- Formulates and monitors budget,expenditures, and revenue forecast.
- Performs the duties of subordinate staff as needed.
- Completes all required training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Key Skills and experience:
- A minimum of three (3) years of experience in the spa services field is required.
- A minimum of three (3) years of supervisory experience in the spa service field is required.
- Computer proficiency in Microsoft Word, Excel, and Outlook.
- Ability to interpret and create policies, procedures and manuals.
- Excellent customer service.
- Able to establish and maintain a collaborative working relation.
- Ability to interpret and build spreadsheets.
- Able to use good judgment; work independently, with minimal direction.
- Strong analytical and problem solving skills.
- Able to change from one task to another of a different nature, within established timeframes.
- Basic math skills.
- Cash handling skills (count currency, make and count back change.)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
