Together, We Can.
Are you ready for an outstanding, exciting, fast paced career in hospitality? Are you looking to grow in the industry?
If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits!
What will I be doing
As a Food & Beverage Supervisor you would be responsible for completing your position’s responsibilities and driving company success through performing the following tasks to the highest standards:
- Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times.
- Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all Food and Beverage Team Members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards.
- Responsible for the operation of the department in the absence of the Food and Beverage Manager.
- Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services.
- Knowledge and service of menu items and beverage brands
- Performs in accordance with all state regulations with regards to alcohol service and consumption.
- Supervises and accounts for the accurate collection of monies received at the various F&B outlets.
- Determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries.
- Ensures the provision of special services to owners/guests as advised.
- As requested, assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc.
- Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, and Paid Time Off (PTO) program!
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Ability to read, analyze and interpret general business communications and reports.
- Ability to write reports/basic digital literacy. Basic mathematical skills.
- Ability to solve practical problems, using good judgment to take care of a variety of variables in guest and business situations.
- Excellent interpersonal and service skills. Ability to resolve conflict, think on their feet, influence and mentor others.
- 1-3 years of experience in this or a related job
- High School / GED
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS/Bachelor's Degree
- TIP's or similar certification
- Food Handler Certification
- 1+ Years of supervisory experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
