Together, We Can.
The Senior Sales Manager is responsible for the in-house and action line sales with goals of generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume for the organization. Represents HGV in a professional manner while promoting and supporting all aspects of branded HGV culture.
Here’s why you’ll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
- Salary is based on commissions and bonuses governed by a compensation plan. Senior Sales Managers have targeted annual earnings of $134,000 per year, with some Team Members earning substantially more based on their individual performance.
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Medical, Dental, and Vision insurance from Day One
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Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
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Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
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Generous Paid Time Off Program- Unlimited for Managers!
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Paid Sick Days
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Team Member Recognition and numerous learning and advancement opportunities
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and more!
Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
Organizational Savvy/ Builds Networks:
- Works with Director of Sales in the creation and implementation of new policies and processes to enhance business results, the customer experience, improving efficiencies, and closing sales.
- Promotes team work among Sales Management, Sales Executives, CRM, Contracts Processors and all Administrative staff.
Directs Work/Situational Adaptability/Manages Ambiguity:
- Responsible for the performance of Sales Managers and ultimately, Sales Executives.
- Conducts morning meetings and ensures that Sales Managers who are conducting morning meetings are following the meeting template and responsible for communicating important messages to Sales Managers to deliver to Sales Executives.
Build and Lead Talent:
- Develop Sales Managers through coaching, feedback, training and skills development in order to continuously improve leadership skills.
- Review current sales policies and provide training/communication to Sales Manager, Sales Executives, as needed to ensure understanding and if necessary, make applicable revisions based on business needs.
- Coaches, develops, empowers measures, monitors and mentors Sales Managers and Sales Executives (as applicable) for current business needs and future leadership positions to support succession planning.
Action Oriented/Decision Quality:
- Conducts motivational, meaningful morning sales meetings.
- Manages and develops the Sales Managers and holds them accountable for adherence to policies and procedures.
- Generates maximum performance in the sales force by utilizing predefined metrics.
- Ensures that all new contracts are completed properly and processed according to current policy.
- Closes/Assist Sales Executives in closing sales. Advises and counsels Sales Executives regarding their sales presentation at the end of their tour.
- Address customer retention and ensure Guest follow up and complaints are addressed.
- Manage virtual sales program for the site.
Overall:
- As business needs change, additional duties may be required to meet and exceed Company goals.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma/GED
- Active Hawaii State Real Estate License
- Ability to work a flexible schedule
- 4+ years of proven ability to close sales contracts with customers with results demonstrated in high closing sales percentages.
- Demonstrated ability to be professional, attentive, and enthusiastic with internal and external customers
- 2+ years of demonstrated ability to manage, train, and motivate individuals in the field of direct sales.
- 3+ years of proven ability to model and sell a business concept to a prospective customer
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS/Bachelor’s Degree
- 5+ years of proven ability to close sales contracts with customers with results being demonstrated in high closing sales percentages
- 4+ years of proven ability to model and sell a business concept to a prospective customer.
- 3+ years of demonstrated ability to manage, train, and motivate individuals in the field of direct sales.
- Minimum of 2+ years of previous experience as a TO in a vacation Ownership brand
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
