Together, We Can.
This position is responsible for Sales Administration support for our Las Vegas Sales team. In addition to supporting the SVP, Sales with administrative duties, this role will also supervise a team of 3-5 Sales Coordinators who are responsible for accumulating, verifying, tracking and processing sales data for day-to-day sales business needs.
- Primary point of contact for the Senior Vice President (SVP) by greeting and assisting both internal and external guests/clients, responding to requests in a timely, friendly, and efficient manner and screening and prioritizing incoming and outgoing telephone calls and electronic communication.
- Demonstrate excellent and professional interpersonal communication skills and confidentiality in the handling of any form of communication.
- Demonstrate strong interpersonal skills in a fast-paced work environment. May also support additional members of leadership with administrative duties as needed.
- Perform word-processing, typing, e-mailing, data-entry, filing, faxing, scanning, copying, processing mail and taking notes and/or dictation. Must be proficient with Microsoft Office applications, to include PowerPoint and Excel.
- Create, handle, and maintain a sophisticated calendar. Organize and prepare the Senior Vice President (SVP) for meetings and appointments, preparing agendas, talking points and presentations, capturing materials, and updating logistical information (meeting locations, dial-in numbers, etc.).
- Handle the travel needs of the SVP and VP’s of Sales & Marketing, including, but not limited to, planning, scheduling, and booking travel, creating detailed itineraries, scheduling meetings, functions, and meals, and preparing and tracking expense reports in a timely manner.
- Track, monitors and prioritizes tasks and projects, collaborates with multiple parties of all levels, and handles confidential information.
- Process documents for the SVP and VP of Sales & Marketing, including, but not limited to, obtaining information and signatures, and supervising documents through to completion.
- Coordinate and plans special events such as awards ceremonies, business dinners, parties, etc. and assists with the coordination of Sales & Marketing programs/projects for SVP and VPs of Sales & Marketing.
- Manage relationships with vendors, corporate partners, and other department leaders as vital.
- Lead Expense reports for SVP and VPs of Sales & Marketing
- Lead charity donations and cash flow
- Responsible for recruiting, interviewing, and onboarding new sales coordinators at all Las Vegas properties
- Responsible for training schedules for new sales coordinators at all Las Vegas properties
- Assess and handle sales coordinator performance
- Set strategic long and short-term HGV goals and evaluate outcomes
- Maintain best practices for department efficiency
- Handle sales coordinator issues/complaints
- Maintain balance among workload for all sales coordinators for all 3 properties
- Empower, mentor & inspire sales coordinators while facilitating personal growth
- Ensure high levels of productivity are maintained
- Communicate job expectations to sales coordinators
- Conduct training for continued skills improvement
- Foster a productive working environment among sales coordinators
- Establish adherence to company and industry standards
- Supervise and monitor sales coordinators’ schedules and daily production
- Ensure coordination of end of month performance reviews
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Why do Team Members Like Working for us?
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
- Excellent health care options (medical, dental, and vision that encourage preventative care).
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
-
Benefits that support Team Member health and financial wellbeing.
-
Travel and hotel discounts for Team Members, family and friends.
-
A healthy work-life balance with PTO and flexible hours.
-
Team Member events that build camaraderie through fun activities.
-
An open-minded culture committed to diversity and inclusion.
-
Incentives for Team Members that exhibit excellence every day.
