Together, We Can.
§ Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.
§ Provides information and incentives for guests that are not owners and have not toured per qualification guidelines.
§ Pro-actively pursues all eligible guests to preview HGVC through direct booking of tours or upon purchase of a mini-vacation package.
§ Ensures guests meet minimum eligibility for gifts as provided or promotes a courtesy tour.
§ Collects tour deposits and completes required paperwork accurately and completely for each tour (as necessary)
§ Provides location related guest service to hotel guests and visitors, including directing guests to responsible hotel services for specific hotel information.
§ Represents the product and HGVC in the highest degree of professionalism and integrity.
§ Ensures proper business etiquette and responsibilities of the position are maintained at all times.
§ Distributes only HGVC authorized information, collateral and materials. Maintains location-operating standards. Follows gifting list procedures to ensure costs are met monthly.
§ Reviews production reports and notifies manager of any challenges.
§ Ensures wake up calls and invitations are completed.
§ Complies with all reasonable requests put forth by management.
§ Completes all required Company trainings and compliance courses as assigned.
§ Adheres to Company standards and maintains compliance with all policies and procedures.
§ Performs other related duties as assigned.
Compensation:
$17.40 per hour plus commissions & bonuses governed by a compensation plan.
- Our Mission and Values
- A people-first culture
- Internal growth opportunities
- Being part of an industry leader in the hospitality field
- Employee Assistance Program that supports your physical and mental well-being
- Wellness allowance
- Team Member and Family Travel Program providing reduced hotel room rates!
§ High School Diploma or equivalent.
§ The ideal candidate must have at least 1-2 years of face to face consumer sales/marketing experience.
§ Excellent interpersonal and guest relations skills
§ Ability to work a flexible schedule.
§ Professional appearance and attitude.
§ Must be highly driven and a self-starter.
§ Thorough understanding of local area.
§ Ability to handle multiple tasks and balance priorities.
§ Ability to accept rejection in a proactive manner.
§ Must be able to life and carry 30 lbs.+ boxes when necessary.
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
