Together, We Can.
Marketing Manager will be responsible to manage a local Marketing team in the assigned area to improve the Marketing desk performance aiming to invite customers to our Timeshare sales tours and be an initial introduction for them to a vacation-lifestyle!
As Marketing Manager;
- Manage assigned local Marketing team including performance management, hiring, working shift schedule control, daily operation maintenance & development to achieve the team target monthly/quarterly/annually.
- Maintain and improve team members’ performance and attitude of hospitality based on H.I.L.T.O.N. values.
- Work closely with Sales Manager and Marketing Planning Team to maximize the efficiency of Sales Gallery.
- Plan and execute promotions and events where customers are booked for timeshare tours.
- Establish good business relationship with the facilities & stores in the area where we have desk, promotions and Special Events.
- Hold individual monthly performance reviews with Marketing Executives and Lead Marketing Executives and coach/train/motivate members to maximize performance.
- Report to senior management to optimize the team operation keeping in line with company management.
- Other business requirements and duties assigned as needed
Marketing Managerは、アサインされたマーケティングチームの責任者として、人材の採用・研修・育成、チームの円滑な運営を行い、タイムシェア販売説明会への集客という、新しいバケーションのスタイルを提案する役割を担うマーケティングデスクのパフォーマンスの向上を目指す。
Marketing Managerとして；
- アサインされたマーケティングチームのパフォーマンスマネージメント、チームメンバーの採用、シフトおよび労務管理、運営マネージメント
- 月および四半期のチームの目標数値（ターゲット）の達成のためのプランニングと施策実行
- H.I.L.T.O.N.バリューに基づくホスピタリティの精神とパフォーマンスの維持と向上
- セールスマネージャーおよびマーケティングプランニングのチームと連携、協力し、セールスギャラリーの営業効率の向上
- タイムシェア販売説明会予約促進のためのイベントやプロモーションのプランニングおよび遂行
- イベントおよびプロモーションを行う商業施設や店舗とのビジネス関係の構築と維持
- マーケティング・エグゼクティブおよびリード・マーケティング・エグゼクティブとのパフォーマンス面談を実施。コーチング、トレーニング、モチベートし、メンバーのパフォーマンスを最大限引き出せるよう支援する
- チーム運営の最適化に対するシニアマネージメントへの報告業務
- その他ビジネスに必要とされる任務を必要に応じて行う
- Strong leadership
- Excellent communication skill with all level of staff/vendors
- Business level computer skill: Word, Excel, PowerPoint
- Excellent interpersonal and guest relations skills
- Ability to handle multiple tasks and prioritizing tasks.
- Polite Japanese language and business manners.
- Strong written/verbal skill in English and Japanese
- 2 years of management or supervisory experience
- Ability to work flexible hours, including nights and weekends
- Both domestic and international travel (30-50%)
- 高いリーダーシップスキル
- 高いコミュニケーション・対人スキル・接客スキル
- ビジネスレベルのPCスキル(Word, Excel, PowerPoint)
- マルチタスキングと突発業務への柔軟性
- 語学力(英語と日本語。主に読み書き)
- 日本語の敬語およびビジネス会社スキル
- 二年以上管理者経験
- 早朝、夜間、土日祝日を含むフレキシブルな勤務が可能
- 国内外の出張(50-75％)
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
List Japan Specific Holidays/Vacations
- Two days off per week (Japan only)
- An average of 124 days off each year (Japan only)
- Observance of national holidays
- Paid vacation time and sick leave
